CRM Module
HashCloud ERP's CRM closes the marketing–sales–service loop, building customer equity and lifting conversion and repeat purchase.
Core features
- Lead management — multi-channel acquisition, lead assignment, nurturing.
- Opportunity management — sales funnel, stage progression, win-rate forecasting.
- Customer 360 — transactions, interactions, contracts and collections in one view.
- Contract & collection — approval, collection plan, overdue reminders.
- After-sales — tickets, SLA, satisfaction surveys.
- Marketing automation — email/SMS outreach, campaign ROI analysis.
Who it's for
- B2B firms with long, complex sales cycles.
- Retailers running member operations and precision marketing.
- Project-based firms managing customer lifetime value.
Customer results
A B2B client raised funnel conversion by 28% and shortened the collection cycle by 20 days.