Frequently Asked Questions
Product
What is HashCloud ERP?
A cloud-native, all-in-one ERP for SMEs and groups, covering finance, inventory, HR, CRM, manufacturing and analytics, on SaaS, on-premise or hybrid.
Which modules are included?
Finance, Inventory, HR, CRM, Manufacturing and Analytics — composable by edition.
Does it support on-premise deployment?
Yes — SaaS, on-premise and hybrid, to meet compliance and data-residency needs.
Is there an open API?
Yes — open API and webhooks to connect e-commerce, tax-control, MES, DingTalk / WeCom and more.
Adoption
How long to go live?
Standard SaaS typically in weeks; on-premise / deep customization depends on scope.
Do you provide implementation and training?
Yes — online guides, courses and certification; Professional/Flagship include dedicated implementation and customer success.
Security & Cost
How is data secured?
Encryption in transit and at rest, fine-grained permissions, audit trails, backup and multi-replica DR, with MLPS-ready options.
How is it priced?
Subscription by users and modules; reference pricing on request.
What size of company is it for?
From startups to large groups, with multi-entity architecture and elastic scaling.
Can I export my data? Will I be locked in?
Full data export and open API are supported; contracts can guarantee data portability — no lock-in.
Can it integrate with our existing systems?
Yes — via open API with major e-commerce, tax-control, MES and collaboration tools.
Contact us for anything not covered here.